Customer Support

Last updated: September 24, 2026

Found a problem or have a feature request? Get in touch.

Email us

Write to support@getqr.net and include your QR short code or a screenshot where possible so we can locate the issue quickly.

Response time

We usually reply within 1–2 business days. Outages and service-impacting issues are prioritised.

Self-service

Common questions — editing a QR code you already created, keeping codes scannable, recommended export sizes — are answered in the FAQ section on our home page.

Still have questions?